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POLICE DEPARTMENT

OPERATIONS

The Operations Division is comprised of all patrol, specialized and investigative units of the Police Department. The Operations Captain leads three Lieutenants who manage dayshift patrol, swing patrol, nightshift patrol, and investigations bureaus.

The Dayshift Patrol Lieutenant oversees two patrol squads, the Traffic Bureau, School Resource Bureau and field volunteers.

The Swing and Nightshift Lieutenant oversees four patrol squads, a special assignments unit (Street crimes officers, K-9, watercraft and special events) and the SWAT team.

The Investigations Lieutenant oversees the Criminal Investigations Bureau (General crimes including crimes against persons and children, property crimes, financial crimes and other incidents requiring in-depth investigation.) and the Special Investigations Bureau (Narcotics and vice).

PATROL

The function of the patrol division is the protection of the lives and property of the citizens of Lake Havasu City, maintaining the public order, preventing and deterring crime through uniformed appearance and responding to calls for service.

The patrol division is made up of six squads of officers who are supervised by six sergeants. There is also a day shift watch commander (Lieutenant) and a night shift watch commander (Lieutenant). The patrol officers engage in a wide variety of activities such as crime prevention, responding to calls for service, investigation of crimes, traffic accidents and direction, maintaining public order, emergency services, development of good relationships with citizens, and reporting to appropriate entities. Patrol officers shall thoroughly investigate and document incidents, and arrest violators for violations of city ordinances and state statues. The patrol division is considered the front line of the Police department and is the only function other than dispatch that is working 24 hours a day seven days a week 365 days a year.

The patrol division encourages cooperation, communication, and coordination, to accomplish the department mission of ensuring a safe and secure community.

DETECTIVES

The patrol division encourages cooperation, communication, and coordination, to accomplish the department mission of ensuring a safe and secure community.

  • Investigation of reported crimes through identification techniques.
  • Apprehension and conviction of offenders.
  • The recovery and return of stolen property.
  • Conducting follow-up and investigation of serious crimes.

The Investigations Division is commanded by a division lieutenant, who is responsible to the Operations Commander. The division is comprised of two bureaus each of which is under the direct supervision of a Sergeant.

Criminal Investigations Bureau (CIB)

The Criminal Investigations Bureau is made up of three details investigating persons crimes, property crimes and frauds. Assignment of cases is determined by:

  • Type of crime
  • Specialized skill
  • Knowledge and ability required to conduct investigation

Special Investigations Bureau (SIB)

The Special Investigations Bureau is primarily responsible for suppressing the illegal sale and distribution of controlled substances. S.I.B. is part of the M.A.G.N.E.T. (Mohave Area General Narcotics Enforcement Team) task force.

SPECIAL UNITS

Street Crimes Unit

The Lake Havasu City Police Department Street Crimes Unit (SCU) is a proactive policing unit which monitors crime trends and investigates street level criminal activity. They also monitor all city liquor licenses and liquor establishments.

Members of SCU also liaise with school/youth officers and assist with youth and gang issues as they arise. They also liaise with other law enforcement agencies including Probation, other Police Agencies, and Immigration Officials and assist in locating and arresting wanted persons.

The Street Crimes Unit is part of the Department Special Assignment Unit which is under the direction of a Sergeant. Special Assignments includes Watercraft, Canine, and Street Crimes.

Traffic Bureau

The Lake Havasu City Traffic Bureau ensures safe roadways for the citizens of Lake Havasu City by reducing traffic crashes through engineering, education and enforcement.

The Lake Havasu City Police Departments Traffic Bureau consists of three units, Enforcement Unit, Motor Unit, and Traffic Crimes Unit.

G.I.I.T.E.M.

The Lake Havasu City Police Department aggressively identifies and monitors gang activity. The department participates in the Arizona State Gang Task Force, G.I.I.T.E.M. (Gang and Immigration Intelligence Team Enforcement Mission).

Officers from agencies throughout Mohave County and the Department of Public Safety participate in G.I.I.T.E.M. and combine to take a strong and coordinated stance against gang and street violence.

Parents and citizens should be aware of some of the characteristics of gang members or gang imitators. Prevention is the key to keeping our youth away from gangs. **While each of these items viewed separately, are not signs of gang involvement, viewed together they may indicate gang involvement.**

  • Association with a new set of friends while ignoring old friends or family members.
  • Change of hair style and/or clothing or associating with people who all have the same hair style and/or same clothing.
  • Indications of drug, alcohol or inhalant abuse.
  • Change in attitude about things the youth used to enjoy, including sports, scouts, church, or family.
  • Youth becomes a disciplinary problem at school, in public, or at home.
  • Youth no longer accepts authority and challenges it frequently.
  • Problems at school, such as failing classes, "skipping," or causing problems in class, being disrespectful to teachers.
  • Graffiti is present on or around the youth's residence, notebooks or other personal possessions.

Sex Offender Tracking

The Lake Havasu City Police Department's Sex Offender Registration Compliance Team is a specialized detail of Law-Enforcement personnel which consists of approximately twenty street level officers, one detective, one detective sergeant and one civilian employee.

This detail is one of many essential components of the police department's commitment to public safety. Members of this specialized team have received advanced training in the investigational processes of managing registered sex offenders who reside within the jurisdiction of the Lake Havasu City Police Department. Team members contact offenders at various, and unannounced times through out the year to update information, obtain current photographs, and identify indicators suggestive of re-offending behavior.

In an effort to provide the most modern and effective awareness information to our community, the Lake Havasu City Police Department has developed a specialized offender web site.

The Police Department has developed various community notification methods, which include distributing awareness fliers on all Level II and III Offenders who reside in the community. The sex offender tracking unit has developed a school protection program, which provides offender informational booklets containing updated photo's of offenders, all of which are provided to educational institutions. This effective detail is essential to the Police Department and the community. A community empowered with knowledge is better equipped to protect themselves and their families.

SCUBA Team

The Lake Havasu City Police Department SCUBA team consists of six sworn officers and a Sergeant, who is responsible for all training and the proper execution of all dive missions. Each member of the team is required to complete advanced open water certification through one of the world recognized training programs of PADI, NAUI, or SSI. Team members are also required to pass annual evaluation testing, which includes the proper execution of various underwater skills, as well as the completion of rigorous physical fitness requirements.

The SCUBA team's primary function is the search and recovery of drowning victims, evidence, and property. However, the team now has one piece portable SCUBA units which can be operational within seconds. These portable units can be carried on board at least one of the agencies patrol boats during the boating season, possibly reducing team's response time to a few minutes. With these portable units this transformed recovery dives in to rescue dives.

As in past years the Lake Havasu City Police Department SCUBA team looks forward to another boating season coordinate rescue and recovery efforts with the Mojave County Sheriff's office and the San Bernardino County Sheriff's Department. Our team will endeavor to be of service to the local community as well as its many visitors.

SUPPORT SERVICES

The mission of the Support Services Division is to provide all civilian and sworn personnel of the Lake Havasu City Police Department with the resources required to effectively perform their assigned duties and to enhance the capabilities of the department. Each section within the Support Services Division is an integral part of the planning and management of a broad range of services provided to the organization. The Division is broken down into five sections, namely the Professional Standards Bureau, Records Division, Emergency Communications, Jail Operations and Budget Development and Oversight.

DETENTION

Holding Facility

Lake Havasu City Police Department's prisoner process and 24 hour holding facility is located within the Police Department building at 2360 McCulloch Boulevard, Lake Havasu City, Arizona, (928) 680-5409. The holding facility has 18 single-bunk housing cells, Inmate dormitory with 14 beds, two holding cell areas, and state-of-the-art computerized fingerprinting equipment. Last year nine (9) detention officers booked, processed, housed, and transported to the courts over 3,500 prisoners for an average of approximately eight (8) new prisoners per day. In addition to daily temporary bookings, the facility also provides housing and supervision for the Lake Havasu Consolidated Courts Work Release Program. During 2010 the LHCPD facility housed and managed male and female DUI prisoners for a total of 2400 sentenced days. Currently as of October 2011 we have exceeded 2700 sentenced days in the program.

Court Appearance

Prisoners are “Arraigned” within 24 hours of their arrest for their initial court appearance to the Consolidated Courts located in the Mohave County Building at 2001 College Drive, Lake Havasu City, Arizona (928) 453-0705. Initial court appearances are held for public attendance at the Consolidated Court Building Monday through Friday starting at 9:00 a.m. via video monitoring, on Saturdays, Sundays, and Holidays court begins at 8:00 a.m. via the same video monitoring system. Family members are welcome to attend the arraignment on the weekend at the Lake Havasu Police Department building. All attendees must be present prior to 7:00 a.m. and must have valid ID and are subject to being denied access to the jail/court proceedings, depending on volume and circumstance the Police Department or jail staff determine to be unsafe.  Prisoners unable to post a bond prior to their initial court appearance will remain in the holding facility until disposition of their case from the courts. Prisoners arrested for felony charges and/or misdemeanor domestic violence charges cannot be bonded prior to their initial court appearance.

The judge will release, require/set a bond, or remand the prisoner to the custody of the Mohave County Sheriff or the La Paz County Sheriff. Prisoners with a bond will be remanded to the Mohave County Sheriff and will be transported and turned over to their Substation located at 3500 North Highway 95, Lake Havasu City, Arizona (928) 764-3535. Prisoners who are ordered released by the court will be released at the Lake Havasu Police Department holding facility after processing. All prisoners sentenced on a misdemeanor offense will serve their time either at the Lake Havasu City Jail or La Paz County Jail, located at 1109 Arizona Ave, Parker Arizona 85344, (928) 669-6141, or Mohave County Jail located at 501 S. Highway 66, Kingman, Arizona 86401, (928) 753-0759. Destination of the inmate will be determined by the courts.

Bail Bond

Full bond amount for each charge in the form of cash or bail bond will only be accepted at the front counter of the Lake Havasu Police Department. Credit card bonding can only be processed through the Lake Havasu Consolidated Court and during their business hours. The bonding company must be certified and approved by the Mohave County Superior Court clerk. A list of acceptable certified bond agencies is available at the holding facility and all prisoners have access to this list and also have full access to telephones to make such bond arraignments. Lake Havasu City Police Department employees are prohibited from endorsing or recommending any specific bail bond agency.

Inmate Visitation

Female visitation will be held on Saturday and Sunday between 2:00 p.m. and 4:00 p.m. Male visitation will be Saturday and Sunday between 4:00 p.m. and 6:00 p.m. All citizens requesting visitation to the jail will be required to present a valid form of government ID and are subject to search of their person and of their personal items prior to admission to the jail visitation area. All persons requesting access to visit an inmate can be denied by jail staff due to security or business issues without any notice.

Public Fingerprinting

Currently “public fingerprinting” is offered to the community Monday through Thursday from 4:00 p.m. to 6:00 p.m.  An appointment is required by calling (928) 855-1171 or (928) 680-5409.  The fee for “public fingerprinting” is $22.00 and is due and payable upon completion.

“Court ordered prints”, are taken for programs such as the “Cite and Release Program” or “Prints and Photos” ordered by the courts as a requirement of a plea agreement or mandated by Arizona State Law. These appointments are scheduled for completion Monday, Wednesday and Friday from 2:00 p.m. to 4:00 p.m. All appointments can be scheduled by calling (928) 855-1171 or (928) 680-5409.

Inmate Worker Program

The Men and Women in Orange

Have you been driving in town and happen to see a group of men or women in bright orange shirts working on cleaning and beautifying our fair City? Ever wonder who they are and why they are doing it?

These are the men and women who are participants in the Lake Havasu City Inmate Worker Program. This program was initiated in November of 2013 by Judge Mitchell Kalauli with the Lake Havasu City Consolidated Courts and Chief Dan Doyle of the Lake Havasu City Police Department. Judge Kalauli and Chief Doyle felt that individuals whose actions brought them into the criminal justice system should have an opportunity to pay back the Community.

So what is the City Inmate Worker Program? It is a voluntary program for those incarcerated in the Lake Havasu City Jail to participate in general work projects which benefits both the City and the inmate.

Inmates who are part of the program are scheduled for jobs of various sorts, ranging from in-house cleaning and janitorial work, to outside work details that takes them around the City under direct supervision. All work is strictly limited to just City projects due to Judiciary rules.

How This Program Helps Lake Havasu City And the Tax Payers

As with any City of our size there is always some sort of work that needs to be done just to maintain the infrastructure. Parks need cleaning, washes need to be checked for debris and hazards, while buildings and ground require constant up-keep of a general nature.

In just the first six months of this program participants have provided over (6000) hours of manual labor to the City which equates to a savings for the City Tax Payers. As with any new program, a trial period is required to see if this program will meet the needs of the City. By all current signs this program looks like it can be a viable and valuable program for Lake Havasu City.

The Benefits To An Inmate Are Numerous

Lake Havasu City and the Tax Payers are not the only winners with this program. Individuals sentenced to incarceration at the Lake Havasu City Jail incur fines and jail fees that they are responsible for paying. In some cases, this program allows those inmates to defer part of their financial and community service obligations by their participation. All the inmates are classified as low level offenders.

Some of the benefits are:

  • Being part of a collaborative program.
  • Earning credit towards fines and community service.
  • In-house participation in anger management or substance abuse counseling.
  • Development of personal value.

And the list goes on…..

This program really is a great way for inmates to pay back their debt to the community and benefit the tax paying citizen.

911 DISPATCH

The Lake Havasu City Public Safety Dispatch Center operates 24 hours a day, 365 days a year.

Dispatchers are the first link in the Public Safety chain. They receive the calls for service, send the appropriate responders, give instructions to assist citizens, and all the while hold the lives of the citizens and the responders in their hands. Dispatchers are the unseen partners of police officers, firefighters and medical personnel. They receive specialized training in communication skills, handling critical incidents, emergency medical dispatching, and multi-tasking, so that they may effectively serve the needs of the community and the first responders.

Using sophisticated radio communication, mobile data browsers, and a Computer Aided Dispatch (CAD) system, the Dispatch Center is able to take requests and expedite the dispatch of emergency personnel. Dispatchers take calls for service by phone, both 9-1-1 and non-emergency lines, by radio, from lobby walk ups, and requests from other agencies. In addition, the Dispatch Center is the Public Safety Answering Point (PSAP) for all 9-1-1 calls in the city, including Fire and EMS. They are trained to ask callers specific questions designed to gather critical information quickly to ensure the citizen and the responder the best and safest response.

Often the skill of the dispatcher enables an officer to stop a crime or a firefighter to save a life. The ability to multi-task is a vital part of the Dispatcher's position as they are frequently listening to someone on the phone, assisting citizens after hours, communicating to officers and firefighters, and monitoring multiple radio frequencies, all at the same time. Sorting and prioritizing all of this information takes skill and a unique ability.

The Dispatch Center provides TDD service for the hearing and speech impaired members of the community and has the ability to connect with a language line to provide translation for over 170 languages.

Currently there is one manager, two supervisors, one lead and 12 dispatchers. The Dispatch Center operates with three dispatchers on duty almost 24 hours a day, handling six fire stations and 96 sworn officers. The Dispatch Center handles approximately 14,000 phone calls, 9-1-1 and non-emergency, per month, resulting in over 4000 police and 600 fire and medical calls per month.

Find out more about: (Q & A)

When to call 911

  • Situation IN-PROGRESS
  • Immediate threat of damage to property
  • Immediate threat of harm or loss of life to people
  • Little or no time delay between incident and call to 911
  • Any medical problem
  • Any type of fire

What questions to expect when you call 911

  • WHERE is the emergency?
  • WHERE is the caller?
  • WHAT is the emergency?
  • WHO is involved?
  • WHEN did this happen?
  • WHY did this happen?
  • HOW did this happen?
  • Was there a WEAPON involved?
  • Are there HAZARDS to the caller or responder?
  • Are there any INJURIES or medical issues?

What you should do if you call 911 by mistake

  • Stay on the line to verify with the Operator that there is no emergency
  • Verify Address
  • Verify Phone Number

What number to call if you need the police or fire department but it is not an emergency

  • (928) 855-4111
  • (928) 855-1171

RECORDS

The Records Section is a focal point for all other areas of the department. Information is collected and recorded here. National, State and Local statistics are disseminated from the Records Section.

Hours of operation are 7:00 a.m. to 6:00 p.m. Monday through Friday and 7:00 a.m. to 5:00 p.m. on Saturday and Sunday.

To obtain a copy of a Police Report

  • Complete a written request, in person or by mail. (Electronic, telephonic or fax requests are not accepted.)
  • Provide the report number, date and location of incident or collision and names of all parties involved.
  • Cost: $10.00 - We accept payment for the exact amount of the report in the form of cash, check or money order payable to the Lake Havasu City Police Department.
  • The Records Division is currently comprised of 6 positions - a Records Supervisor, 2 Records Clerks and 2 Clerical Aides.

Accidents Reports Online

While accidents will still be available from the Records Section of the Lake Havasu City Police Department, we are pleased to offer the public the convenience of using the friendly online method.

To search for a report, users can enter the date of the accident, the report number, driver's name or location of the accident. The report can be printed immediately, at home or at the office. Should a person require a report prior to September 1, 2007, they can still retrieve it electronically by calling the Lake Havasu City Police Department Records Section at (928) 855-1171. The report can then be uploaded to the web site within one business day in most cases.

Citizens will be able to obtain reports online (normally within 48 hours of the accident). The charge is $10.00 per report and is payable by major credit card or debit card, as well as by an account through Police Reports, US, LLC.

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