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PROFESSIONAL STANDARDS

The Professional Standards Bureau is comprised of one sergeant and one detective and reports directly to the Support Services Commander. The Professional Standards Bureau is responsible for:

  • Conducting background investigations on applicants to ensure we hire individuals whose core values reflect those of the Lake Havasu City Police Department.
  • Conducting internal misconduct and other administrative investigations.
  • Managing the department's administrative investigation records.
  • Any other projects assigned by the Chief of Police.

COMMENDING A POLICE EMPLOYEE

Our employees are committed to ensuring a safe and secure community and doing so in a professional and ethical manner. Oftentimes, positive service from the department or a particular employee may go unnoticed unless you bring it to our attention. Employees appreciate positive comments on the job they do and deserve to know they have performed well. When you have experienced service you feel is worthy of commendation, we would like to hear about it. Positive comments will be forwarded to the employee and his/her supervisors.

CITIZEN COMPLAINTS

The Lake Havasu City Police Department views all allegations of impropriety against its police personnel seriously and actively conducts an investigation on employee misconduct. For this reason, the complainant must ensure that their complaint is based on fact.

Misconduct may relate to unethical conduct, discourteous or abusive actions, excessive use of force, violation of a Lake Havasu City Police Department regulation, or violation of a city, state, or federal law.

HOW TO FILE A COMPLAINT

Complaints can be filed in several ways:

  • By requesting a supervisor at the scene of the incident
  • By calling the police department business telephone number at (928) 855-1171 and requesting to speak with the on-duty supervisor
  • By filling out a Complaint/Commendation Form available at the police department

False reporting in an attempt to unjustly discipline or defame police personnel or to place their employment in jeopardy can result in criminal charges or civil suit by the involved employee.

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